E-commerce
Agents help with product data, customer requests, and return handling. Enhance customer experience with automated support and order management.
What agents can do
Product data management
Update descriptions, categorize products, and maintain consistency across channels.
Customer support
Handle common questions, track orders, and escalate complex issues.
Return processing
Manage return requests, verify conditions, and process refunds.
Order monitoring
Track shipments, detect delays, and proactively notify customers.
Typical results
•Faster response to customer inquiries
•Reduced manual work on returns and refunds
•Improved product data quality
•Better customer satisfaction scores